Your US stack won't survive South America.

Custom software solutions, sized for a LATAM expansion.

• 01

  The AI agent that answers WhatsApp and picks up the phone.

  Our productized flagship: one custom-trained agent that answers your WhatsApp Business line in natural Spanish or Portuguese, takes calls with an AI voice, books appointments into your calendar, and hands off to a human when judgment is needed. Live in days, from $179/month. It's the fastest way to put a LATAM-native front desk in front of your customers.

  en llamada · voz IA

  Channels

  • WhatsApp Business
  • AI voice calls
  • Calendar booking
  • Human handoff
  • ES · PT · EN
• 02

  The localized customer-facing layer.

  We rebuild checkout, onboarding, support inbox, and account flows around the rails LATAM customers use. Wired into your US backend so the data model stays one model, not two diverging forks.

  Integrations

  • PIX
  • Mercado Pago
  • OXXO
  • WhatsApp Business
  • Stripe bridge
• 03

  The internal ops dashboard.

  Mobile-first, native Spanish or Portuguese, built for the operators running your LATAM business. Five people running the volume of fifteen.

  Built around

  • Mobile-first
  • ES · PT
  • Lead routing
  • KPI panels
  • Pre-call AI
• 04

  AI tools on your proprietary data.

  Claude wired into customer history, sales conversations, and internal docs. The assistant assists. It doesn't pretend to be the human, because LATAM customers detect the script inside two messages.

  Capabilities

  • Claude
  • RAG
  • Drafts
  • Summaries
  • Classification
  • Search
• 05

  Compliance as architecture.

  Decide where the data lives before deciding what the screens look like. Retrofitting compliance after launch costs more than building it right the first time.

  Standards

  • LFPDPPP (MX)
  • LGPD (BR)
  • NOM-024 (CL)
  • Append-only audit
  • Regional residency
  • MFA

What we've shipped, in production.

• 

  Case 01

  Zavio

  WhatsApp-native CRM for a Chilean SMB.

  The gap

  WhatsApp wasn't a channel. It was the channel. Conversations lived on salesperson cellphones; when someone left, the relationship left with them.

  Shipped

  A WhatsApp-Business-first CRM with rule-based lead routing, Claude-drafted replies against full customer history, and operational reports without CSV exports. Five people now run fifteen-person volume; six weeks to production; agency equivalent ≈ $30,000 USD.

  Visit zavio.cl

• 

  Case 02

  AWS Study

  Adaptive study app for AWS certifications.

  The gap

  Most certification simulators give every student the same thousand questions in the same order, with explanations that assume you already know the concept being tested. Advanced students burn time; beginners get stuck.

  Shipped

  A session engine that rebalances the question bank by domain mastery: less IAM if you're acing it, more VPC if you're failing it. Claude fills the gaps the source explanation leaves thin. 25-to-30-minute weekday sessions; cohort dashboard surfaces mastery per learner.

• • 47

    Accounts in the demo scenario

    One morning view, everything red surfaced first.

  • 6 KPIs

    Per-client drilldown

    90-day funnels and workflow history per account.

  • ≈ 30s

    AI summary before each call

    Four-paragraph briefing drafted on demand with Claude.

  Case 03

  Marketing Board

  Operations dashboard for multi-client lead-gen agencies.

  The gap

  A lead-gen agency runs dozens of accounts, each with three to five automations feeding CRMs, ad platforms, and Slack. When one breaks, there's no alarm. The signal arrives when an angry client calls.

  Shipped

  A morning view across the whole portfolio (the demo models 47 accounts): last-24h leads, portfolio CPL, MRR, workflow health flags. Drill into any account for six KPIs, a 90-day funnel, and a Claude-drafted four-paragraph briefing on demand. Silent breakages stop being silent; call prep drops from a stack of tabs to thirty seconds.

• 

  Case 04

  Salud360

  Patient management for a private medical group in Mexico.

  The gap

  Five tools that didn't talk to each other: paper charts, a generic calendar, a patient-list spreadsheet, separate billing, and WhatsApp where appointment changes lived and died. LFPDPPP and NOM-024 dictate where clinical data is allowed to live before they dictate what it looks like.

  Shipped

  Next.js on AWS Mexico: RDS PostgreSQL, Cognito MFA, KMS-encrypted S3, CloudFront + WAF. Per-doctor Google Calendar sync; append-only audit on every clinical touch. Five tools consolidated into one Spanish-native platform that doctors and reception use during clinical days. Appointment booking under a minute.

·Reference on request · connected on the first call·

If you're expanding into LATAM and the gap is concrete, let's talk.